Terms & Conditions

Scope


These general terms and conditions apply to all deliveries and services by RYNX GmbH (hereinafter RYNX). RYNX does not recognize the buyer’s general terms and conditions, unless RYNX has agreed to their validity in writing.

Contractual partner


The purchase contract is concluded with RYNX GmbH, Managing Director: Holger Driehaus, Steven 72, 48301 Nottuln, Commercial Register: Mainz District Court, HRB 49357.

Conclusion of contract

The presentation of the products in the online shop does not represent a legally binding offer, but only an invitation to order.

By clicking the button [Buy Now] you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by sending an order confirmation by email immediately after receiving your order.

Right of withdrawal

If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or independent professional activity), you have a right of withdrawal in accordance with the statutory provisions.

In the period up to the delivery of your product, you can make use of your right of withdrawal at any time without incurring any costs.

If you, as a consumer, make use of your right of withdrawal according to section 4.1, you have to bear the regular costs of the return.

In addition, the provisions that are detailed in the following version apply to the right of withdrawal:


Cancellation policy¹



Right of withdrawal



You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

In order to exercise your right of withdrawal, you must give us [RYNX GmbH, Stevern 72, 48301 Nottuln, return@rynx.de] a clear declaration (e.g. a letter sent by post, fax or email) about your decision to enter into this contract revoke, inform. You can use the attached model withdrawal form for this purpose, but this is not mandatory. You can also electronically fill out and submit the model withdrawal form or another clear declaration on our website (insert Internet address). If you make use of this option, we will send you a confirmation of receipt of such a revocation immediately (e.g. by email).

To meet the cancellation deadline, it is sufficient for you to send your notification that you are exercising your right of cancellation before the cancellation period has expired.

Consequences of revocation

If you revoke this contract, we will give you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you use a different type of delivery than the one we offer, have chosen the cheapest standard delivery), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

You have the goods immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract to us or to (this may include the name and address of the person authorized by you to receive the goods to be inserted) to be returned or handed over. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

– End of the cancellation policy –

( ¹ This cancellation policy does not apply to the separate delivery of goods.)

Prices and shipping costs

The prices stated on the product pages include the statutory value added tax and other price components.

We do not charge shipping costs within the EU.

Delivery

Delivery is only within the EU with DHL. The following countries are supplied:

• Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Slovakia, Slovenia, Spain, Sweden         

The delivery time is up to 5 days from the completion of your product. If you pre-order, we will send you an email to inform you about the completion of your product. We point out any deviating delivery times on the respective product page.

Payment

Payment is made through Stripe. Here you can choose to pay by, credit card, SEPA transfer and Giropay.

If you pay a deposit, the balance is due as soon as we send you the confirmation that your display has been completed. The confirmations will be sent from Q2 2022.

You can also pay the balance at any time prior to confirmation that your display has been completed.

Retention of title

The goods remain our property until they have been paid in full.

Dispute resolution

The EU Commission has created an internet platform for the online settlement of disputes. The platform serves as a point of contact for the out-of-court settlement of disputes regarding contractual obligations arising from online sales contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr. We are neither willing nor obliged to participate in a dispute settlement procedure before a consumer arbitration board.